Shipping policy
At LuxuryChessboard, we aim to provide clear and transparent shipping information so customers know exactly what to expect when placing an order.
Free shipping is available on all orders. No additional shipping fees are added after an order is confirmed.
Order Processing Time
Orders are typically processed within 1 to 2 business days, excluding weekends and public holidays. Once an order has been processed, a confirmation email is sent. Tracking information is provided by email once it becomes available.
Estimated Delivery Times
United States, Canada, United Kingdom
Transit time: 3 to 6 business days
Estimated total delivery time: 4 to 8 business days
International Orders
Transit time: 4 to 8 business days
Estimated total delivery time: 5 to 10 business days
Delivery times are estimates and may vary due to customs clearance, carrier operations, local regulations, or periods of high shipping volume.
Shipping Destinations
We currently ship to the United States, Canada, and the United Kingdom. Available shipping destinations are displayed at checkout.
Order Tracking
When available, a tracking number is sent by email once the order has shipped. Tracking updates are provided by the carrier and may vary depending on location.
Delayed or Lost Shipments
If an order is delayed beyond the estimated timeframe or appears lost in transit, please contact us at contact@luxurychessboard.com. We will review the situation and provide guidance based on the carrier tracking information.
